We know buying a new home can be a daunting experience. That’s why if you’re buying a Lovell home, our experienced sales advisors will be with you every step of the way.
And if you’ve got a house to sell or need some advice in the countdown to your move, our easy-to-follow guides have got everything covered.
Reserving a home
Once you’ve chosen a home and paid your reservation fee, we’ll reserve the property for you. This fee is deducted from the balance you pay when you move in.
Depending on the stage of the build, you’ll be invited to look around your new home with the site manager and ask any questions about the property.
New build mortgages
If you'll need a mortgage, you should apply for one as soon as you've reserved your new home. If you’d like, our sales advisors can put you in touch with a financial advisor who can suggest a mortgage to suit you.
At the same time, you should instruct a solicitor to act on your behalf – our sales advisors will be happy to suggest some for you. At this point, your solicitor will ask you to pay search fees.
Making a house a home
Depending on the stage of construction, you’ll be given the opportunity to personalise your new home by choosing some of the fixtures and fittings. As well as standard features, you’ll be able to order additional items from our ‘Inspirations’ range.
Exchange of contracts
Exchange of contracts takes place within 28 days of the date of reservation and creates a legally binding agreement to complete the purchase of your new home. Your solicitor will ask you to sign the contract and pay the balance of the 10% deposit.
Your new home is ready
A formal notice is served on your solicitor and legal completion takes place. You should have already signed the mortgage and transfer deeds.
As soon as we've received all monies from your solicitor, our sales advisor will arrange to meet you at your new home. They’ll talk you through its key features and give you your new keys as well as instruction manuals, warranties, emergency contact details and NHBC documentation.
You are now the proud owner of your brand new Lovell home!
Within the first week of your move, a member of the Lovell team will make a courtesy check to make sure all is well with your new home. Within four weeks of your move, our customer service manager will contact you to discuss any matters requiring our attention.
Find out more in the NHBC's Guide to Your New Home.
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