Lovell Customer Care

Customer Care


Telephone: 01698 844 285

North West

Telephone: 0161 905 1727 or 0800 5874428


Telephone: 0113 202 2222

East Anglia

Telephone: 0800 121 6101


Telephone: 0800 9173 053

South Wales & South West

Telephone: 0800 0855 621


Telephone: 020 8731 3800

Out of hours: 0151 343 2843 or 0800 030 4690

Salisbury Plain

Telephone: 01264 792540

Regional Offices

If you're not sure who to contact or are an existing customer, our regional offices are here to direct you in to the right place to get you the information you need.

Head Office

Telephone: 01827 305 600

National Out of Hours, Emergency Contact Number

Calls cost 4.166 pence per minute plus your phone company’s access charge.

Telephone: 0845 600 7695


Telephone: 01698 844 285

North West

Telephone: 0161 905 1727


Telephone: 0113 202 2200

East Anglia

Telephone: 01603 709 800 Norwich

Telephone: 01954 785 400 Cambridge


Telephone: 0121 421 8300

South Wales & South West

Telephone: 02920 614 112


Telephone: 020 8731 3800

Salisbury Plain

Telephone: 01264 792 540

Looking to buy a Lovell Home?

If you're looking for a Lovell Home the best place to start is our list of developments to see what's available in your area by searching here.

Or to take a look at our full list of developments click here.

You can then enquire directly for full details or updates on your chosen development or area

Fancy working for Lovell?

Be part of team that really makes a difference. Take a look at our latest vacancies here

Media Enquiries

Please direct all media enquiries to and our marketing department will be in touch in due course. For urgent requests please call our main office on 01287 305 600.

For all public relations enquiries in England and Wales please contact:

Hannah Elwell

Unsworth Sugden
86-92 Regent Road

T: 0116 247 1777 / 07968096235

For all public relations enquiries in Scotland please contact:

Alex Bruce

Orbit Communications
91 Gerorge Street
Edinburgh EH2 3ES

T: 0131 603 8996 

Are you a supplier or sub-contractor?

If you're looking for our latest corporate news please see here.

Alternatively you can contact our procurement team on

Complaints Procedure

Lovell is committed to providing quality homes and service to the highest standard. However, we do know that sometimes things can go wrong.

If you have any concerns or are dissatisfied in any way, we do ask you to let us know so we can do our best to resolve the issue for you.


To see our full complaints procedure please click here.


Got a question to ask about your new Lovell home? Not sure how something works? Check our list of handy FAQs for help, advice and useful contact numbers.



Lovell Homes come as standard with a range of warranties on build and product as part of our commitment to our customers. Learn more on warranties online today.


Consumer Code

At Lovell Homes we believe buying a house should be as easy and pleasurable as possible for you. Find details of our Consumer Code online today.

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